Delivery

Do you deliver in my area?

· We deliver any quantities anywhere in New Zealand, you are not limited to case purchases.
· If you don’t live in New Zealand then why not send a gift to friends or relatives that do.
· International orders – we can deliver to many countries outside New Zealand. However, generally it's only viable for case lots of wine of a fairly decent quality. Follow these links for a guide to countries and pricing by country. (Please email us if these links don't work - our freight forwarder is updating their website). At this stage we are unable to ship spirits internationally.
- Delivery to Waiheke Island costs an extra $15 per case, we can deliver to the Fuller's Ferry building or an address in Auckland to avoid this charge.

Delivery Times

· Our normal delivery days are Monday – Friday 9.00am – 5.00pm
· We endeavour to deliver your order overnight if you live in the North Island or the top half of the South Island and the order was placed early in the day. From time to time this estimate can extend due to circumstances, usually, beyond our control. Please expect a delay of one to two extra days for rural delivery addresses. 
· All alcohol deliveries require a signature from someone over 18. If there won't be an adult home during the day, it's best that we deliver to your workplace if you want your tasty beverages promptly. Otherwise you'll be getting a card to call, and we all know how annoying those are.  

Payment methods

We accept Visa, Mastercard and American Express for on-line purchases as well as Cash or Eftpos in store.

Returns and Refunds Policy
 
Regional Wines stands behind every wine, beer, spirit or any other product we sell. If, for any reason, you are not satisfied with your purchase please contact us by email or phone us on 04 385 6952 to discuss a remedy.
. If a delivery is broken or damaged we will resend or refund the order but we do need to be advised within 48 hours of delivery.
. If a wine purchased from us is corked we are only too happy to replace, refund or exchange the bottle.
. If you purchase some wine from us and find it is not to your taste then we are only too happy to exchange the remaining bottles for another wine.
Regional Wines is committed to supplying the very best in wine, beer and spirits. If you have any concerns or queries regarding a purchase then do not hesitate to contact us. Customer satisfaction is our top priority.

Gift Services

Whether the occasion is an anniversary, birthday, celebration or just because you can, nothing says it quite the way wine does. A bottle (or two) of decent wine, a flavoursome whisky or a gift pack of beer means that you actually had a crack at sending something you know they’ll love. If you're completely stumped feel free to ask our advice....or send a gift voucher.

How can I send a gift? 

· We are able to send almost any bottle or case of wine, beer, whisky or spirit or whatever takes your fancy to anywhere in New Zealand with a message from you inside the box. Check out our gift suggestions on the GIFTS page or choose your own and we’ll pick, pack and deliver on your behalf.

I’d like to book in for a tasting 
Simply locate the tasting you’re interested in and click the ‘Make an Enquiry’ button. You can complete the brief online form and someone will contact you in regard to your enquiry. Click here to go to wine, beer or whisky tastings. Alternatively you may phone us 04-3856952. 

Privacy Information

Information Collection And Use.
Regional Wines & Spirits takes the protection and proper use of your personal information most seriously. Your information is stored in a secure area in an encrypted format.We do not share, sell or offer this information to others.
We do not retain the details of gift recipients or attempt to contact them with offers or services.

Opt-Out Choice
If you no longer wish to receive electronic information from us or for any reason wish to terminate an association with Regional Wines & Spirits we will immediately delete your information from our files and cease to retain it.

We’re here to Help.
Remember we will do whatever we can to fulfil your requirements, if you cannot locate a product on our website give us a call or send an email and we’ll endeavour to help you where we can.